For Patients
OSMC Patient Resources
Thank you for selecting OSMC for your orthopedic, sports medicine, pain and podiatry needs. We look forward to seeing you at one of our five convenient locations, where we serve patients from Michiana, Northern Indiana, Southwest Michigan and other locations.
Schedule Now
Patient Portal
Online Bill Pay
Self Pay Pricing
GFE & Policies
New Patient Forms
Billing Questions
Medical Records Request
OSMC Accepted Insurance
Advance Directives
Cast Care
Patient Referrals
Blog & Articles
New Patients
To ensure you receive important information about your care, please save 574-601-4284 to your contacts.
Text messages from this number may include:
- Appointment reminders
- Registration information
- Important updates about your visit
Please note: If you reply STOP or opt out of text messaging, you will no longer receive appointment-related text communications from OSMC.
Please be sure to bring or send us any diagnostic films or other test results that may have been ordered or performed by another physician.
If your insurance requires a referral for an office visit, you should coordinate this with the referring physician before your appointment with us.
Physical therapy appointments at OSMC require a referral if you plan to use insurance. Find out more about our referral policy.
New Patient Forms
Accepted Insurance Networks
Click below for all of OSMC’s accepted insurance networks. Please verify all networks and benefits through your insurance directly.
Patient Forms – in Spanish
Favor de imprima estas formas y traerlas con usted a su primera cita.
- Directivas Avanzadas -Definición de directiva anticipada: término general que describe dos tipos de documentos legales, testamentos en vida y poderes notariales médicos. Estos documentos permiten a una persona dar instrucciones sobre la atención médica futura en caso de que no pueda participar en las decisiones médicas debido a una enfermedad grave o incapacidad. Cada estado regula el uso de directivas anticipadas de manera diferente. 1) Indiana tiene dos documentos legales que protegen el derecho del paciente a rechazar un tratamiento médico que no desea oa solicitar el tratamiento que sí desea en caso de que el paciente pierda la capacidad de tomar decisiones por sí mismo. Los siguientes formularios estarán disponibles en la intranet de OSMC si el paciente lo solicita: La Declaración de testamento vital de Indiana (Declaración A) B. La Declaración de Procedimientos para Prolongar la Vida de Indiana (Declaración B.) 2) En caso de que un paciente se presente al centro quirúrgico con una directiva avanzada / testamento vital, se notificará al director médico o al director de ASC. Se le informará al paciente que las órdenes DNR (No resucitar) no se cumplirán durante la visita perioperatoria. Esta conversación y la comprensión del paciente se documentarán en el.
Established Patients
You will receive everything you need to prepare for your appointment via text message or email. Please save 574-601-4284 to your contacts to ensure you continue receiving important information about your care.
Prescription Refills – visit the Patient Portal
Prescriptions and refills for established patients of OSMC are routinely issued Monday through Friday between the hours of 8 am – 5 pm. You can make your request by visiting our patient portal or call us at 574-601-4284.
Our team will make sure that your request is addressed within 2 business days.
No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
Medical Records Request
FAQs about requesting medical records:
I need medical records, what do I do?
To request copies of your medical records please fill out a medical records release form. This form must be completed and signed by the patient, legal guardian, or healthcare Power of Attorney (if completed by the POA then we must have documentation) Completed forms can be emailed, faxed, mailed, or dropped off at any OSMC location.
For any questions or any urgent medical records request please call: (574) 970-4468.
Medical Records
2310 California Rd.
Elkhart, IN 46514
Tel: (574) 970-4468 Fax: (574) 262-5183
Email: medicalrecords@osmc.com
My form or records were emailed to me, but I am not seeing anything from you in my inbox. What do I do?
Please check your spam folder first. Private health information (PHI) is sent through secure e-mail. You will need to register and validate your email address first, once registered please follow the instructions provided in the email to access your medical records.
FMLA / Disability Forms Questions
How do I submit a form or request?
For forms related to a work leave, such as FMLA, disability, or for a work accommodation, please complete via Sharecare.
For questions, please contact Sharecare Customer Service.
866-273-4039 or customerserviceshds@sharecare.com
Other resources such as live chat and to request records status are available on the Sharecare portal.
Billing Questions
At OSMC, we accept workers’ compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call our office at (574) 264-0791 to find out if we accept your plan.
Accepted Insurance
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and Care Credit.
If you have a question related to your bill or insurance, please contact our billing specialists at (574) 266-4163
Please visit the billing information page specific to the Surgery Centers (ASC Surgical Ventures, LLC) if you have questions about surgical or procedure charges.
Our Policies. Our Estimate Information.
- Good Faith Estimates Health Plans
- Good Faith Estimates Uninsured
- No Surprises Billing Rights and Protections
- Patient’s Rights
- Patient Responsibilities
- No-Show Policy
- Nondiscrimination Notice
- Grievance Policy
- Notice of Privacy Practices
- HIPAA privacy policy
- OSMC’s Machine Readable Files (MRF’s)
Details the machine readable files specifically for researchers, regulators and other vendors who analyze data. - Covid-19 Precautions
Advance Directives
Definition of Advance Directive – A general term that describes two kinds of legal documents, living wills and medical powers of attorney. These documents allow a person to give instructions about future medical care should he or she be unable to participate in medical decisions due to serious illness or incapacity. Each state regulates the use of advance directives differently.
In the event a patient appears at the surgery center with an advanced directive or living will, the medical director or the ASC director will be notified.
The OSMC Outpatient Surgery Center will not follow your Do Not Resuscitate (DNR) order or other advanced directives while you are a patient here. You will be treated if a complication occurs. OSMC Outpatient Surgery Center will respect your choice of a person to receive information and make decisions for you if you cannot.
Cast Care Instructions
If you have been fitted with a waterproof cast, check out this brochure for some tips! 3M Scotchcast Wet or Dry Casts Patient Information
Please note: It may take a few minutes to load the forms if you are using a slow internet connection. If you are unable to view the forms, you may need to download Adobe Acrobat for free by clicking here.
Information & Articles
Check out the OSMC blog for informative articles.